The Bird is back.
We are ready and confident in a safe return to skiing and riding. Operation Stay Safe includes all of the actions we are taking to prioritize the wellbeing of our guests, employees and community for the duration of the season. An important part of Operation Stay Safe is managing the number of people on property at any given time. Doing so will enable appropriate physical distancing so that you may stay safe and have a great, fun-filled Snowbird experience. You are a part of making this season a success and we appreciate your cooperation.
It's a whole new season and your experience on the mountain is going to be different but what remains the same is the deep snow and legendary terrain you have come to expect from Snowbird. We're so excited to welcome winter and continue doing what we love in the outdoors.
What To Expect
Snowbird will open for the 2020-21 winter season on November 30, weather and conditions permitting. By giving our Mountain Operations team a few additional days, we hope to be able to increase the number of lifts, ensure more terrain and have a great experience from day 1 of the season.
In order to manage volume and facilitate appropriate physical distancing:
- Our early-season snowmaking and terrain plan is different than recent years. We will focus on getting multiple lifts open and spreading out guests across the resort.
- We have implemented an online parking reservation system for all guests. This means that whether you’re a season passholder or day ticket guest, you will need to let us know you’re coming. We believe that most of our guests will be able to ski on most of the days that they wish.
In line with the local mask mandate, facial coverings that cover the nose and mouth will be a requirement for employees and guests. Masks will be required in all indoor spaces, except when seated to eat or drink, and outdoors when 6 feet of physical distance cannot be maintained. Whether you are riding a bus, waiting in a lift line, loading and riding a chairlift or the Aerial Tram, or entering our facilities, you will be required to wear a face covering. Neck gaiters are permitted in lift lines and while riding a chairlift. We believe this is an essential first step that we can all take to ensure a safe experience at Snowbird.
We've been working behind the scenes to develop a new Snowbird app, which is now available for Apple and Android phones. The app will help provide guests the information they need to do their part to physically distance across the mountain with features like:
- Real-time lift and trail status, plus lift wait times.
- Ski-day tracking; see where you’re at on the map and where friends and family are on the mountain.
- Push notifications with real-time updates and information as needed allowing us to improve communication to guests who are at the resort.
Visit the Snowbird App page to learn more and download the app today!
We are implementing an online parking reservation system for all guests. This means that whether you’re a season passholder or day ticket guest, you will need to let us know you’re coming. Implementing this system proactively will help us track and manage volume and ensure an experience that enables appropriate physical distancing. Snowbird will not be limiting ticket sales online or at the ticket window.
- In addition to day tickets guests, Snowbird, Ikon and Mountain Collective passholders will need to make an advance parking reservation.
- Snowbird shuttle buses will be circulating throughout the resort to provide transport to the base areas and hotels.
- Reservations will be available starting November 9 at snowbird.com/parking.
Physical distancing in lift queues occurs organically due to the length of skis and snowboards and guests will notice additional spacing measures, including extended maze designs, more lateral spacing and increased signage, to further ensure a consistent flow of appropriately spaced traffic.
- Front row mazes at Gadzoom, Peruvian Express and Mineral Basin.
- Guests will be required to wear masks at all times, including queuing, loading, riding and unloading.
- Guests will self-group and load chairlifts with their traveling party. Snowbird will not require every seat be filled on chairlifts.
We will run the Aerial Tram with capacity limitations to best accommodate the health and safety of our employees and guests. As in seasons past, the Tram will operate as weather and snow conditions permit.
- Tram cabins are limited to 25 people, which is 25% of typical winter capacity, and high-touch points are disinfected before each ride. 5 people allowed through the Tram side door (included in the 25).
- Guests will be required to wear masks at all times, including queuing, loading, riding and unloading.
- Foot passengers (Scenic Tram Rides) will not be allowed on the Tram this year.
Lift ticket sales will not be limited online or in-person at the ticket window. All capacity management will be done through the parking reservation system. Advance purchase on shop.snowbird.com is encouraged for lift tickets. Online purchases will now be able to pick up lift tickets without coming to the ticket window. Snowbird has installed ticket pick-up boxes to eliminate unnecessary interaction and increase the efficiency of the ticket process. Ticket pick-up boxes will be located at the Snowbird Center, Creekside Lodge and The Cliff Lodge. In the event that you need further assistance, the ticket offices are available for you. Lift Tickets are now on sale at shop.snowbird.com.
Snowbird passholders may go direct-to-lift after renewing their pass and signing a waiver. New purchasers will receive their pass via mail by November 27. Snowbird passholders who wish to purchase Friends & Family tickets may do so in-person at the ticket window. Advance purchase is not available or required for these tickets. Parking reservations are required.
Ikon passholders may go direct-to-lift with their IKON pass after renewing their pass and signing a waiver. Ikon passholders who wish to purchase Friends & Family tickets may do so in-person at the ticket window. Advance purchase is not available or required for these tickets. Parking reservations are required.
Mountain Collective passholders who wish to have their pass mailed to them in advance should register to do so with Mountain Collective. Please visit a ticket window for pick-up at Snowbird. Mountain Collective passholders who wish to add additional days to their 2- or 3-day passes may purchase additional days by contacting the Ticket Office 801.933.2215. The Mountain Collective resorts’ passholder 50% off reciprocity tickets are available for purchase at the ticket window, advance purchase is not available or required. Parking reservations are required.
Winter lodging reservations are open and now feature a flexible lodging cancellation policy. Guests staying at a Snowbird lodging property (The Cliff Lodge, The Cliff Club, The Lodge at Snowbird, The Inn and Iron Blosam) do not need a parking reservation. To learn more about how we are keeping accommodations safe, visit our Health & Safety webpage.
Dining spaces and cafeteria flow have been reconfigured to allow for more space for physical distancing and faster service. Grab-and-go and takeout options will be available around the resort. Conference spaces at Creekside and Snowbird Center will be open for additional seating capacity. Guests are encouraged to avoid prime time in our restaurants (12:30 - 1:30 pm) as our overall seating capacity has dropped.
- 2 new food trailers – 1 in Gad Valley; 1 on Dick Bass Deck. These new food trailers will provide outdoor food and drink options with a variety of menu items and hot and cold drinks. The food trucks will be arriving in January 2021.
- Mid-Gad restaurant moving to table service with a similar menu and wine and cocktails will now be available.
- Online food ordering.
- General Gritts Deli will no longer serve made-to-order sandwiches to eliminate guests congregating in the shop. Menu items will be pre-prepared and available from Grab-and-Go stations at the deli instead.
To start off the season, Mountain School will offer private lessons only with group lessons starting later in December. Reservations are required. Pre-Season online booking for Mountain School will be available starting November 9. View Mountain School's updated programs and offerings.
- Parking reservations are included with advance booking.
- All group lessons have been moved to half-day lessons.
- 3 - 6-year-old lessons will now be private lessons only.
- Mountain School will not be offering rental gear this season.
Snowbird will offer ski and snowboard rentals with advance online reservations required. Boots and helmets will continue to be sanitized after each use.
- Snowbird Sports or Mountain School Rentals will no longer be available in the Snowbird Center as those spaces have been re-purposed to enable better physical distancing for dining and shopping guests. Guests should visit Cliff Sports, Creekside Sports or Christy Sports instead.
- Cliff Sports and Creekside Sports - guests will wait in a ‘digital queue’ outside the shop for equipment fitting instead of congregating inside the space.
Foot passengers (Scenic Tram Rides), night skiing, free mountain tours, snowshoe tours, snowmobile or Ski with a Ranger tours will not be offered this season as Winter Activities.
The Cliff Spa will continue operations with reduced volume and reservations required in advance. Parking reservations are included with advance booking of a treatment.
Wings will open an additional location on the Plaza Deck, inside Snowbird Sports, to sell logo merchandise to enable better physical distancing for shopping guests.
- Additional restrooms (portapotties) have been added in Gad Valley and at the Snowbird Center.
- Additional guest seating, 13,000+ square feet of new guest and employee space between Creekside and Snowbird Center.
- New BioProtect 90-day Sanitizing Spray applied to all frequently touched surfaces.
- For employees, a new break room on Level 1 of the Snowbird Center and 11 staff warming “mobile minis” placed around the mountain.
Parking Reservations Now Open
As part of Operation Stay Safe, Snowbird is implementing an online parking reservation system to help us ensure the wellbeing of all through the careful management of the number of people at the resort at any given time. This means whether you’re a season passholder coming for a few powder-day laps or a family looking to enjoy a day on snow together, you will need to let us know you’re coming. This means when you plan a trip to Snowbird, you are going to have a great experience – you know you will have a spot to park and plenty of room to spread out on the mountain.
Please keep in mind that we’re operating in a very dynamic environment. While we have laid out our current plans, we’re ready to adapt and adjust as needed and thank you in advance for your cooperation and understanding.
Frequently Asked Questions
We know everyone’s adapting in their own way and we want to make sure you know how we plan to adjust.
Snowbird will not be charging for parking. We will be requiring a parking reservation. You can find out all about the parking reservation system at snowbird.com/parking.
Ikon and Mountain Collective passholders do not need to make a reservation to ski/ride and can proceed directly to the lift. If you are not lodging at the resort, you will need to reserve a parking spot through our parking reservation system.
Ikon and Mountain Collective passholders who which to purchase Friends & Family tickets may do so in-person at the ticket window.
You do not have to reserve a spot on the mountain to ski or ride. If you are not lodging at the resort, you will need to reserve a parking spot. If you plan to purchase a daily lift ticket to ski or ride, please purchase in advance. Daily lift ticket sales will not be limited, but parking reservations are required.
Yes! As lift tickets and season pass usage is not limited, if you are staying at any of our lodging properties, you are guaranteed a spot on the mountain.
The UTA Ski Bus will be running this winter. Please visit https://www.rideuta.com/Rider-Info/UTA-Ski-Service to learn more.
No. If you are riding the UTA Ski Bus, you do not need to make a reservation. If you plan to purchase a daily lift ticket, please purchase in advance.
This season will be like no other and, consistent with our top priority of the wellbeing of all, we are undertaking Operation Stay Safe. Operation Stay Safe includes all of the actions we are taking to prioritize the wellbeing of our guests, employees and community for the duration of the season.