Resort &
Lodging Policies

🏨 The Cliff Lodge.

Cancellation and refund details.

If you run into any issues with your reservation booking at Snowbird please reach out to our Central Reservations team as soon as possible and we will work to get your reservation updated. You can reach Central Reservations at 1-800-453-3000 or by email at

Resort Policies

Cashless Policy

All points of sale at Snowbird lodging properties, restaurants, retail stores, the spa, summer activities, parking & valet. Snowbird is accepting credit, debit and mobile pay.

Reverse ATMs are available at no charge and are located at the Snowbird Center on Level 1 next to Wings and on Level 2 in the Snowbird Center lounge along with The Cliff Lodge lobby. Prepaid debit cards from the Reverse ATMs are accepted anywhere, not just Snowbird.

Weapon & Bag Policy

No weapons of any kind are permitted on Snowbird property. Please lock them securely in your vehicle while visiting Snowbird.

Smoking Policy

Snowbird is a non-smoking resort. Outdoor smoking is only permitted in designated areas, 25 feet from any entrance, exit, window, or air intake.

Pet Policy

No pets are allowed in the canyon, in the lodges or kept in vehicles during your visit, except by special permit (canyon residents, rescue and ADA service dogs). Little Cottonwood Canyon is part of the Salt Lake City Protected Watershed. For more information, visit

Lodging Policies

Winter Lodging Policy

Reservations are fully refundable 30 days prior to arrival date, 29 - 15 days prior to arrival date there is a 2-night penalty.  Cancelling inside 15 days from arrival date the reservation is fully nonrefundable; early departures are considered a cancellation and is nonrefundable. Trip insurance is highly recommended. Reservations must be made under the name of someone 21 years or older that will be staying in the room.

Summer Lodging Policy

Summer reservations requires full payment at the time of booking.

Reservations are fully refundable 2 days prior to arrival date, 1 night non-refundable if canceled within 1 day of arrival date. Reservations can be changed or rescheduled for a future date within the current summer season until the arrival date without penalty. No penalties shall be applied due to a Force Majeure event. Reservations must be made under the name of someone 21 years or older that will be staying in the room.

Force Majeure Events

No damages shall be due for a failure of performance occurring due to Acts of God, war, terrorist act, riots, disaster, government regulation, or strikes, any of which makes performance impossible. Snowbird shall have no liability for power disruptions of any kind. The party impacted by a Force Majeure event shall promptly provide notice (which may be sent via email) of a cancellation due to such event.

Travel Insurance Provided by Travel Guard

No matter how hard you try, the weather is one thing you just can't plan for. Every year snowstorms, hurricanes and other unexpected weather events cause travelers to delay, interrupt or even cancel their trips completely. That's why there's Travel Guard - it's what you need to help cover your vacation investment. To learn more, visit

Coverage is offered by Travel Guard Group, Inc., and limitations will apply; visit for full disclaimer.

Central Reservations

1-800-453-3000  (Available 24/7)
7 am - 7 pm, Mon - Fri
8 am - 6 pm, Sat - Sun