health & Safety

👷 Know before you go.

Operation Stay Safe.

At Snowbird, our guiding principle is the health and safety of our employees, guests and local community. We are committed to maintaining our operations responsibly and have developed Operation Stay Safe in response to COVID-19. The policies are provided with guidance and knowledge from the Centers for Disease Control and Prevention (CDC), Salt Lake County Health Department (SLCoHD) and the State of Utah.

Operation Stay Safe includes all of the actions we are taking to prioritize the wellbeing of our guests, employees and community for the duration of the season. As this is a dynamic situation, we will be frequently adjusting our safety policies and operations to protect our employees and guests.

Winter COVID-19 Safety Policies

Some of the measures Snowbird is taking: 

Face-Covering Policy

While Snowbird has not seen a rise in COVID-19 cases, we are getting reports of an uptick in cases from local medical professionals. Out of an abundance of caution as we approach the holiday season, Snowbird is reinstating its face-covering policy immediately. This policy requires all guests and employees, vaccinated or not, to wear a 2-layer face covering while indoors or riding the Tram.

Face coverings are not required when actively eating or drinking indoors nor while working outdoors or skiing and riding. Lifts will be loaded to full capacity unless special accommodations are requested by a guest. 

Employee Vaccination Requirement

The U.S. Department of Labor’s Occupational Safety and Health Administration has announced that it intends for vaccines to be required for all companies with over 100 employees. As such, Snowbird will be requiring all employees to be fully vaccinated by December 10, 2021. New employees will be required to show evidence that they have received at least one dose of the vaccine prior to employment and are required to be fully vaccinated within 30 days of their start date. Snowbird believes requiring all staff to be vaccinated is the best way to protect one another, our guests and our communities and is crucial to ending the pandemic.

  • Screen employees for COVID-19 symptoms before starting their shift and ask them to stay home if they are feeling ill or have been exposed to someone with the illness.
  • Allow employees to work from home if appropriate.
  • Clean and disinfect high-touch surfaces frequently and provide hand sanitizing stations throughout the resort.
  • Provide hand sanitizing stations throughout the resort. 
  • Reserve the right to limit the number of guests/participants in any area of the resort as needed.
  • Relax cancellation policies to encourage guests who don’t feel well to stay home.

Some of the measures Snowbird is asking of our guests:

  • Stay home if you are displaying signs of respiratory illness or have a fever. 
  • Wear a 2-layer face covering indoors or riding the Tram. Face covering are not required when actively eating or drinking indoors nor while outdoors or skiing and riding.
  • Book all activities in advance online or by phone to prevent unnecessary in-person transactions.
  • Wash hands or use sanitizer frequently.
  • Pay with credit card or mobile payment rather than cash. 
  • Don’t congregate/spectate in common areas.

Additional Winter Measures

  • Reservation will not be required for the 2021-22 winter season, but are available for purchase in advance through a hybrid parking system.
  • Requiring employees to wear 2-layer face coverings while indoors.
  • Continuation of enhanced hotel room cleaning with a focus on high-touch surfaces including door handles, kitchen areas, refrigerators, faucets, toilets, remote controls, directories, telephones and alarm clocks.
  • Clean and disinfect high-touch surfaces frequently in common areas such as fitness centers, swimming pools, hot tubs, elevators, stairwells, restrooms and escalators.
  • Sanitize payment systems, pens and front desk area after every guest.
  • Remove non-essential items from hotel rooms including magazines, notepads and pens.

Additional measures Snowbird is asking of our Lodging guests:

  • Wear a 2-layer face covering while indoors. face coverings are not required when actively eating or drinking indoors.
  • Requiring employees to wear 2-layer face coverings while indoors.
  • Offer additional grab-and-go and takeout options.
  • Provide guests with a digital menu.
  • Provide new glassware for drink refills.
  • Continue to utilize additional seating space in Creekside and the Snowbird Center to encourage distancing. 

Additional measures Snowbird is asking of our dining guests:

  • Make reservations in advance and avoid placing to-go orders in prime times. 
  • Wear a 2-ply face covering while indoors. face coverings are not required when actively eating or drinking indoors.
  • Requiring employees to wear 2-layer face coverings while indoors.
  • Reduce the capacity at The Cliff Spa.
  • Clean and disinfect high-touch surfaces frequently including locker rooms, fitness centers, swimming pool & hot tub areas, service counters and door handles. 
  • Sanitize tools and equipment after each service. 

Additional measures Snowbird is asking of our Cliff Spa guests:

  • Book all activities in advance by phone to prevent unnecessary in-person transactions.
  • Wear a 2-layer face covering while indoors. face coverings are not required when actively eating or drinking indoors.
  • Requiring employees to wear 2-layer face coverings while indoors.
  • Sanitize changing rooms between each guest.
  • Sanitize payment systems, pens and shopping baskets after every guest.
  • Provide plastic utensils and individual condiment packages if requested by a guest. 
  • Clean and disinfect high-touch surfaces frequently including counters, point-of-sale terminals, door handles.

Additional measures Snowbird is asking of our Retail guests:

  • Wear a 2-layer face covering while indoors. face coverings are not required when actively eating or drinking indoors.
  • Requiring employees to wear 2-layer face coverings while indoors. Face coverings are not required while working outdoors or skiing and riding.

Additional measures Snowbird is asking of our Mountain School guests:

  • Require advance reservations.
  • Wear a 2-layer face covering while indoors. face coverings are not required when actively eating or drinking indoors.
  • Requiring employees to wear 2-layer face coverings while indoors.
  • Sanitize boots and helmets after each use.​
  • Entry to the shop will be metered to enable appropriate distancing inside. ​
  • Remove and replace seating with a standing boot-fit station to speed the rental process and reduce touch-points.

Additional measures Snowbird is asking of our rental guests:

  • Require advance rental reservations to shorten the rental check-in process and improve the overall rental experience.
  • Wear a 2-layer face covering while indoors. face coverings are not required when actively eating or drinking indoors.
  • Requiring employees to wear 2-layer face coverings while indoors. Face coverings are not required while working outdoors or skiing and riding.

Riding the Aerial Tram:

  • Employees and guests are required to wear a 2-layer face covering while riding the Tram.
  • The Tram will be loading at a reduced capacity.
  • Daily pre-operational cleaning.
  • All windows are open throughout the trip.
  • Protective plexiglass shield installed between Tram operator and passengers.

Riding Chairlifts:

  • Extending maze designs.

Additional measures Snowbird is asking of our skiing and riding guests:

  • We kindly ask that you wear a 2-layer face covering on the Tram.
  • Purchase your lift ticket ahead of time and use Snowbird's contactless pick-up boxes.
  • Sign your season pass waiver in advance at snowbird.com/waiver2021.​

Quick Info

Lifts & Activities Status
COVID-19 Information & Resources