To set up an account, download the Snowbird App from either the iPhone App Store or Google Play store. Open the app on your phone and follow the prompts to “Join the Community.” Select the name you’d like to use and type in your email address. 

Note: Your account and stats are tied to your email address. Please use a unique email address.
 

Start by re-downloading the Snowbird App on your new phone and logging in using the same email address you’ve used previously. If you are missing stats, before you begin to track on your new phone:

1. Navigate to More
2. Click Settings
3. Click Restore

Your data should reappear in the app. Once the data has appeared, you can start tracking as usual.

Note: The restore feature should only be utilized when you are migrating to a new phone. It cannot restore data that seems to be missing from a single day of tracking.
 

To change your name on the leaderboards or edit your email address:

1. Navigate to More
2. Click Settings
3. Click Edit User Profile
    

Know you’ll need to ski a lot to qualify for the leaderboard! Next, toggle your leaderboard visibility to On:

1. Navigate to More
2. Click Settings
3. Choose Edit Privacy Settings
4. Toggle the Leaderboard Visibility so that it is switched to the right. 

Want to see how you and your friends compare throughout the season? You can create a private leaderboard. To do so:

1. Navigate to Stats
2. Click Leaderboard
3. Choose Create a Leaderboard
4. Type in a Leaderboard Name and Invite Your Friends
5. If you want to include more friends, you can choose Add People at any time

Note: Private Leaderboard Stats begin when a user joins the leaderboard, it does not import their full season of stats. 

Accepting location permissions allows you to see your current location on the mountain as well as track your vertical feet, lifts ridden and more. 

There are 4 different types of notifications:

• Snow and Weather: Just a friendly reminder to get out of bed on those big storm days. (We reserve this for the days you definitely don’t want to miss).
• Resort Operations & Lift Status: On days when lifts may be delayed or closed, we will notify you.
• Special Offers & Events: Get exclusive in-app details, like discounts on restaurants, lodging, retail and more. We might surprise you, and definitely won’t bombard you.
• Group Chat: Chat among your group and get notifications when you get a new message.

To change what notification settings you receive:

1. Click More
2. Select Settings
3. Choose Edit Notification Settings
4. Toggle the options next to the types of notifications

Once you are logged in to the app:

1. Click Start
2. Click Start Tracking
3. Choose to Track Solo or Add Friends
4. Start skiing!

You can add people to your tracking session and see where they are on the mountain in real time. To do so:

1. Navigate to Start
2. Click Start Tracking
3. Select Add Friends
4. Choose from the options to Add Contact, Add Number or Add Recent Group
5. Click Send Invites
6. Once everyone has joined the tracking session, they will appear as a dot on the map.

After starting to track, the Snowbird App will record the lifts, trails, distance, hours, vertical feet and difficulty of trails you ski or ride during the day. 

When you have tracking enabled, the app does use your battery. To preserve battery, start tracking while in cell service (or wi-fi), then put your phone in airplane mode. This will still ensure accurate tracking, without using your cell signal and further battery drain.

Yes, however, you must start tracking with a data connection (wifi works too). When you are done for the day, turn off airplane mode then select the End My Day button.

Hint: Want to save your battery and still track? Putting your phone in airplane mode helps save your battery.

The app uses GPS to track your vertical and positioning on the mountain by receiving signals from satellites. The walls and windows of the Tram can weaken GPS signals. All of the vert from the App is calculated by skiing downhill, so your vert stat will not be affected by the missing Tram ride. 

The vertical feet skied information is obtained from the altimeter within each unique phone. Differences are expected and normal, especially for users using different makes and models of phones. If the difference is significant, please contact the Snowbird team.

Battery: Ensure your iPhone is not on Low Power Mode, as your phone conserves power by reducing GPS signal quality or frequency of updates. If you are in Low Power Mode, your battery may be yellow. If you begin to track in Low Power Mode, you will also receive a pop-up asking you to turn it off.  To turn it off:

1. Go to your devices’ settings
2. Select Battery
3. Toggle Low Power Mode off

Location: To track accurately, the Snowbird App needs location permissions turned on:

1. Go to your device’s settings
2. Select Apps
3. Select the Snowbird App
4. Select Location
5. Choose either While Using the App or Always
6. Ensure that Precise Location is toggled on

Battery: To successfully track your day, the Snowbird App needs to be added to the unrestricted or unoptimized list. To do so:

1. Open your device’s settings
2. Select Apps
3. Select the Snowbird App
4. Tap Battery
5. Select Unrestricted

Note: Different Android devices have different names for this feature.

Location: Ensure your phone is set to share its location while using the Snowbird App. To do so: 

1. Find the Snowbird App on your phone’s home screen
2. Touch and hold the app icon
3. Tap App Info
4. Tap Permissions
5. Choose Location and ensure While Using is selected

Sleeping Apps: Ensure your app is set to never sleep:

1. Navigate to your device’s settings
2. Click Battery and Device Care
3. Click Battery
4. Tap Background Usage Limits
5. Tap Never Sleeping Apps
6. Tap the + sign
7. Select the Snowbird App
8. Tap Add

Lock the App on the Device: Samsung devices (especially the Galaxy series) recently received an update that intermittently shuts down tracking. A user can prevent this by “locking” the app on the device.

1. Navigate to the App Switcher by clicking the 3 lines in the bottom left corner
2. Tap the Snowbird logo
3. Click Keep Open
4. Click the Lock Icon that appears
5. Repeat this every time you want to track

You can earn specific achievements and badges for tracking in the app, all season long. To view earned achievements, those in progress and any remaining:

1. Navigate to Stats
2. Click See All Achievements

For a run to count on the app, you must ski the majority of a run. If you exit a run early, it may not count towards an achievement. If you are sure you skied the full run, please contact the Snowbird team.

You’ll earn the app overachiever badge by completing 31 specific app badges. You can see the full list:

1. Navigate to Achievements & Medals
2. Find the App Overachiever badge in the list of in-progress or open achievements & medals.
3. Click Checklist

Yes! There are several achievements that can be completed in a day or within a week. Check the app to see which ones are available

New 2025-26, earn select achievements in the Snowbird App and receive a real-world pin from the Ticket Office that you can add to your collection, pin on your jacket or use as decoration around the house.

Once you earn the achievement, show the staff at the Ticket Office the notification or the badge within the "Completed Achievements & Medals" section on the app to receive your pin.

Achievements that Earn You Pins:

• App Overachiever
• Party Animal
• Regulator Regular
• Scott's Greatness
• Chickadee Fever
• Play Forever Friend
• Soul Shredder
• In too deep? Never.
• Give me the Bird

Once you receive a real-world achievement, you will unlock a feature on the Snowbird App called “My Awards,” which you can find by navigating to “Stats” and then “See All Achievements.” Once there, you can select the reward you wish to redeem. You can then show it to a Snowbird Employee at the location where the reward is valid to redeem your discount.

DO NOT click the “redeem” button. This button will render the QR code unusable. Once a Snowbird Employee has scanned the QR code and you have redeemed your reward, the attendant will click the redeem button.

Achievements that earn you discounts:

• Give me the Bird - earn 20% off an item in Snowbird's Give me the Bird collection
• Breakfast Club - receive 10% off your main course at The Forklift
• Afternoon Delight - get 15% off one menu item during aprés at The Forklift, SeventyOne or The Tram Club (excludes alcohol)
• Working Up an Appetite - score 10% off your entrée at The Lodge Bistro (good for 1 person, excludes alcohol)
• Diamonds are a Skier's/Boarder's Best Friend- earn 15% off 1 item at Wings
• Groovin' & Grubbin - receive 10% off 1 item at SeventyOne (excluding alcohol)
• Canyon Carpool Club Awards - When you carpool, you can earn cool prizes and swag. Learn more below

Download the Snowbird App. Every time you carpool with 3+ or ride the bus, scan the QR code on carpool signage, with a Parking Attendant or a Mountain Host, or at the Public Safety office. This will track the number of days you carpool. 

Anyone who skis at Snowbird can earn six different carpooling awards. People who carpool with 3+ or ride the UTA Ski Bus can scan the QR code to begin tracking their carpool days.

• Blue: Carpool or ride the bus 1 time and get a free sticker from the Ticket Office.
• Green: Carpool or ride the bus 2 times and receive 25% off your cart at Wings.
• Red: Carpool or ride the bus 3 times and get 20% off your next food order (valid at all locations except The Nest).
• Bronze: Carpool or ride the bus 5 times to receive a breakfast burrito or other deli item from General Gritts (good for up to a $15, 1-time purchase).
• Silver: Carpool or ride the bus 7 times to receive a FREE beanie, exclusively for carpoolers.
• Gold: Carpool or ride the bus 10 times to receive 50% off a transferable lift ticket and be entered into a drawing for monthly early access on Gadzoom.

Within the Snowbird App, navigate to “Stats” then “See All Achievements.” There you will find your in-progress badges, including the 6 Canyon Carpool medals. 

Once you receive a real-world achievement, you will unlock a feature on the Snowbird App called “My Awards,” which you can find by navigating to “Stats” and then “See All Achievements.” Once there, you can select the reward you wish to redeem. 

DO NOT click the “redeem” button. This button will render the QR code unusable. Once a Snowbird Employee has scanned the QR code and you have redeemed your reward, the attendant will click the redeem button.

If you've earned a reward that is redeemed at the Ticket Office, including the Canyon Carpooler (Blue) and Canyon Carpooler (Silver), show the QR code you received to the staff at the Ticket Office. They will hand you your prize and click redeem. Then, you can rock your new sticker or hat. 

For in-person discounts, including the Canyon Carpooler (Green), Canyon Carpooler (Red), Canyon Carpooler (Bronze), Breakfast Club and the Groovin’ & Grubbin’ reward, click “Tap for Details.” Grab your gear or grub and show the QR Code to a Snowbird Employee. The attendant will scan the QR code, giving you awesome discounts. Then, the Snowbird Employee will click “complete.” 

Please Note: Rewards are good for a 1-time use. You must show the QR code within the app. Screenshots will not be accepted.

For the Canyon Carpooler (Gold) reward, click “Tap for Details” to reveal a 1-time use code, valid for 50% off 1 lift ticket, that can be entered into the Voucher ID box on pass.snowbird.com. Beginning in January, 10 individuals a month will be selected to receive Early Access on Gadzoom. Chosen guests will be notified via email if they are selected and provided with additional details.

If you are selected for an Early Access date that you cannot attend, your name will be returned to the pool of names for a chance to win the following month. 
 

Once you receive a reward, you can redeem it any day during the Winter. Rewards will expire the last day of the 2025-26 Season, final date conditions dependent. 

You must scan the QR code on a parking sign, with a Parking Attendant or Mountain Host, or at the Public Safety office on the day you carpool or ride the bus. You can only scan the QR code once per day. 

Snowbird continues to prioritize carpooling. Check out the Canyon Carpool Club, a program that offers a variety of surprise giveaways to lucky carpoolers on select peak traffic days throughout the winter season. Carpool spots will be indicated by signage and cannot be reserved. Carpool-only parking spots will be available in:

• Main Lot
• Upper Gad Valley Lot
• Entry 1 Lot
• Superior Lot
   

Email info@snowbird.com with any questions you may have about the carpool incentive program.